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So you’ve purchased a CRM?  Now what?

So you’ve purchased a CRM? Now what?

Congratulations, your organization believes in CRM as a strategy! You’ve paid the fees and licenses are turned on. Now what? There are literally hundreds of things to consider. Here at App Solve, we always recommend and work with a Pre-Business Process Review (BPR)...
CRM as a Strategy

CRM as a Strategy

Using a CRM to improve your business is a strategy, not just a decision to purchase tool. CRM is a methodology, a process for putting your customer at the center of your business, and other pieces ancillary. Meaning, we understand our customer by knowing where to find...